Shipping policy

 Delivery

All orders ship from Canada using secure, tracked shipping services and require a signature upon delivery to ensure safe receipt. We do not ship to P.O. boxes.

Orders over CAD $350 ship free within Canada and the United States.

International orders are shipped using secure, tracked services. Shipping rates for international destinations are calculated at checkout based on location.

Each FEBA piece is handcrafted in a slow, artisanal process. Please allow up to 20 business days for order fulfillment. Orders are not processed or shipped on weekends or holidays.

Once your order ships, you will receive a confirmation email with tracking details.

Please note that delivery times may vary due to carrier or customs delays beyond our control. If you experience any issues with your shipment, feel free to contact us — we’re happy to help: info@febastudio.com.

Duties & Taxes (International Orders)

FEBA is a Canadian-based company. International orders may be subject to customs duties, taxes, or import fees once the shipment reaches its destination country.

These charges are not included at checkout and are the responsibility of the purchaser. FEBA Jewellery does not calculate or collect duties or taxes on international orders and is not responsible for fees imposed by customs authorities. If an international order is refused or returned due to unpaid duties or taxes, shipping and restocking fees may be deducted from the refund.

Please visit our Policies page for details.